Training Division

Learn how we can work with you to meet all of your training needs.

We offer onsite and offsite training in both technical and non-technical areas.

Transformation Courses

  • M 900: The Emerging Leadership Model (1 day)
  • M 910: Employee Empowerment (1 day)
  • M 920: The Emerging Communication Model (1 day)

Technical Courses

  • T 100: Introduction to Information Systems, Computers & Networks (2 days)
  • T 150: Technical Writing (1 day)
  • T 200: Network and Telecommunications Concepts (2 days)
  • T 250: Advanced Concepts in Communication (2 days)
  • T 301: Information Management in Business (2 days)
  • T 400: Software Requirements, Specification & Analysis (2 days)

Soft Skills Courses

  • S 100: Introduction to Information Systems, Computers & Networks (1 day)
  • S 110: The Indispensable Assistant
  • S 120: The Effective Secretary
  • S 130: Effective Writing (1 day)
  • S 150: Effective Meetings (1 day)
  • S 200: Presentation Skills: Your presentation speaks about you (1 day)
  • S 210: Time Management (1 day)
  • S 220: Communication skills: Communication - the key to success (2 days)
  • S 230: Problem Solving Techniques (1 day)
  • S 400: Negotiation: How to negotiate with vendors and Suppliers (1 day)
  • S 600: Supervision: Supervision made easy (2 days)
  • S 610: Leadership: The pathway to become a great leader (2 days)

Customer Service, Sales & Marketing Courses

  • C 100: The SPIN MODEL for Sales
  • C 110: Exceeding Sales Targets
  • C 200: Marketing
  • C 300: Communicating with the Customer

See course descriptions for sample courses.

Customized Training

We offer a variety of workshops that can be customized to the level and type of training that your company needs. Whether its improving overall management or improving the day-to-day skills of your workforce, we work to develop a personalized training program.

Training Workshops Offered

  • Analytical Skills
  • Design
  • Problem Solving
  • Project Management
  • Time Management
  • Technical Skills
  • Customer Service
  • Cost Consciousness
  • Initiative
  • Motivation
  • Attendance
  • Innovation
  • Professionalism
  • Quality
  • Safety & Security
  • Adaptability
  • Communication
  • Teamwork*
  • Leadership*
  • Organization Support*
  • Managing People*
  • Diversity/Ethics*
  • Strategic Thinking*

*of special interest to managers

Other Specialized Workshops Offered Through Our Partners

  • Sales & Marketing skills
  • Negotiation Effectiveness
  • Teambuilding
  • Facilitation Skills
  • Conflict Management
  • Presentation skills
  • Managerial Coaching Skills
  • Executive Leadership Programs
  • Business Writing

We also provide industry specific training.